← Lead Response System

Lead Response System terms, in plain English.

Last updated 11 November 2026. These terms apply to the Lead Response System only. Our general terms cover everything else.

The short version
  • £500 to set up, which includes your first month. Then £97 a month.
  • No minimum term. Cancel any month.
  • A free one-page website is included.
  • You own your domain and your customer data.

1. Who we are and what you get

RoccaSystems, run by Ignacio Nicolas Rocca, sets up and runs a lead response system for your business: every enquiry gets a text and email reply within 60 seconds, is added to your pipeline, and is followed up until it books. You also get a one-page website.

2. Price

  • £500 one-off setup. It covers the build and your first month of the service.
  • £97 per month from the second month, paid by bank transfer or card, as set out on your invoice.
  • Texts, calls and other messaging are billed to your own account, or passed on at cost.

We do not promise a number of leads, bookings or any amount of revenue.

3. No minimum term

The service rolls on month to month. Tell us before your next billing date and no further months are charged.

4. Your website

One page, chosen from three templates, with one round of changes, using your own photos and details. Anything beyond that is extra and quoted first.

5. Your domain

We register your domain and hold it while you are a client. When you leave, we transfer it to you within 14 days of your request.

6. If you cancel

You keep your domain. Your site comes down unless you choose to keep it hosted with us at £49/month, or we hand over the site files at no extra cost.

7. What we need from you

  • Accurate business details, and your approval of the wording of the messages before anything goes live.
  • Tell us if you want a customer removed from messages.

8. Your customers

Anyone who replies STOP is never messaged again. Messages that mention something urgent, like a leak, alert you straight away.

9. Your data

The enquiry data belongs to you. We use it only to run the service, and delete it on request when the contract ends. We handle it under UK data protection law, as set out on our privacy and cookies page.

10. Liability

We provide the service with reasonable care. We cannot guarantee uptime or results. Our total liability is limited to the fees you paid in the previous 3 months.

11. Law

These terms are governed by the law of England and Wales.

12. Questions

Email [email protected].